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Privacy Policy e Cookie Policy

In order to protect the personal data of users and its customers, Idea Natale undertakes to comply with the provisions of Legislative Decree 196/2003, as well as those of regulation (EU) 2016/679 of April 27, 2016. As manager of data processing, Idea Natale undertakes to respect the confidentiality and security of your personal data, in accordance with this Personal Data Protection Policy.

By using our Site, creating a customer account or placing an order, you are fully accepting the terms of this Personal Data Protection Policy. Idea Natale has the right to freely modify this Personal Data Protection Policy. Any changes will be promptly communicated and will become effective from its publication.

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA?

The data controller is the natural or legal person who, alone or in concert with others, determines the purposes and means of the processing.

The responsible for the processing of personal data transmitted in particular in the context of navigation on the site, the creation of a customer account or the execution of an order is:
FRANCAVILLA PASQUALE
Via Foggia 222
San Giovanni Rotondo (FG)
71013 – Italy

2. WHAT PERSONAL DATA ARE COLLECTED AND WITH WHAT MEANS?

Idea Natale, as data processor, can process, totally or partially, the following data:

  • Surname
  • First name
  • Telephone number
  • Email address
  • Residence address
  • Username and password
  • Information relating to purchases and orders and the implementation of the guarantee
  • Electronic identification data available on or from your computer (such as “cookies” or “IP addresses”)
  • Data relating to the activities carried out on the ideanatale.com site (type of pages visited, date of visit or actions carried out on the site, such as the insertion of an item in the cart)

We collect and use your personal data to process your inquiries, orders and to offer you a quality service, as well as to simplify access to our products and services.

Idea Natale can collect data when:

  • Browse our website
  • Subscribe to our newsletter on our website
  • Sign up at a sales point to receive our newsletters and commercial communications
  • Place an order on our website at a point of sale
  • Participate in a prize game on our site or on our social profile
  • Post content on one of our social media sites or accept that we reuse the content you post online

3. WHY ARE THIS DATA COLLECTED?

Idea Natale needs to collect your personal data in order to:

  • Allow you to create and access a personal area on the ideanatale.com site
  • Answer your questions
  • Start and carry on the business relationship: process and guarantee the follow-up of the order, delivery, invoicing, after-sales service and the execution of satisfaction surveys
  • Manage outstanding payments and disputes
  • Adapt the presentation of our site to your terminal (mobile phone, computer or tablet)

Subject to your consent, this data also allows us to:

  • Send you targeted or non-targeted commercial communications
  • Customize offers/products that may interest you based on your purchase history
  • Determine your trusted store to send you information on related news/events
  • To create commercial statistics or to measure the performance of the communications sent
  • Create analysis and marketing tools (e.g. scoring, segmentation, etc.)
  • Manage prize games, surveys, etc. you participate in
  • Put online comments and content published on social networks

4. WILL YOU RECEIVE COMMERCIAL ADS?

Idea Natale will ask you for your explicit consent before sending you commercial communications.
In the absence of such consent, you will not receive any communication or announcement.

5. IS YOUR DATA SHARED WITH OTHER COMPANIES?

Idea Natale undertakes not to sell your personal data to partner companies for commercial purposes. Your personal data remain for the exclusive use of Idea Natale.

6. HOW LONG WILL YOUR DATA BE KEPT?

Idea Natale guarantees the retention of the personal data of its potential customers and customers for the period necessary for the purposes of the processing carried out or for the period established by law.
Cookies are stored for a maximum period of thirteen (13) months.
Customers’ personal data are kept as long as necessary for the purpose pursued. They will be canceled if the customer exercises his right to cancellation and oblivion.
Instead, the contractual data is kept and archived for the period necessary for the contractual obligations (warranty, compliance …) and legal, accounting and tax obligations and / or for the applicable limitation periods.
Where you agree to receive commercial communications, we will retain your personal data until you unsubscribe or request their cancellation.
On the other hand, anyone has the right to define directives regarding the management of their personal data and their conservation, cancellation and communication after death. In the absence of precise directives transmitted in life by the deceased person, the heirs will only be able to exercise the rights of cancellation and oblivion.

7. HOW CAN YOU EXERCISE YOUR RIGHTS?

What are your rights?
Pursuant to the current legislation on the protection of personal data, you can:

  • Access all your data (subject to some restrictions)
  • Rectify or update your data, where they are inaccurate, incomplete or no longer valid
  • Ask for the portability of your data
  • Object to the processing of your data
  • Request the deletion of your data. This is not an absolute right, as we may be obliged to keep your personal data for legal, legitimate or contractual reasons
  • Ask for a limitation of the treatments we carry out on your data

How can you exercise your rights?

You can exercise your rights at any time as described above by sending your question to info@ideanatale.com.

It may be necessary to verify your identity before processing the request. You will receive a confirmation within two months from the date of receipt of the request. In addition, each e-mail message sent by Idea Natale contains a link for unsubscribing.

8. HOW DO WE SECURE YOUR PERSONAL DATA?

Idea Natale undertakes, by taking reasonable precautions, to protect the security of your personal data.

Browsing safety on our website
We guarantee the security of the data transmitted by means of physical, electronic and administrative procedures. On all web pages that require the entry of personal data, we use standard SSL (Secure Sockets Layer) encryption.
To create a customer account, you need to enter your personal username and password. However, you must protect your account password and not disclose it to anyone. It should be remembered that Idea Natale will never ask you for your username, password or bank details via e-mail.

COOKIES AND SITE NAVIGATION

“Some non-personal information may be collected while browsing the Site (also through Google Analytics and / or social networks).
In addition, browsing the Site may involve the installation of “cookies” files on the user’s computer, which can simplify the visit to the Site and improve the ergonomics of the dialogue between the Site and the user’s computer. Only the sender of a cookie is able to read or modify the information contained therein.
You can accept or refuse the installation of cookies on your computer under the conditions described in the following article II.

1. Purpose of cookies

To help you choose your privacy and your browsing experience on the Site, the cookies we manage on the Site can be used to:

  • Establish statistics and volumes of visits and use of the various elements that make up the Site (sections and contents visited, paths), and to improve the interest and ergonomics of the services consulted on the Site
  • Adapt the presentation of the Site to the display preferences of the device (language used, screen resolution, operating system used, etc.
  • Store information relating to a form you have filled out on the Site (registration or access to your account)
  • Offer you features that allow you to share content from the site to social platforms

If you share the use of the device with another person:
If the device is used by several people or if the device has multiple browsers, we cannot be certain that the services and content intended to be displayed on this device while viewing the Site correspond to the personal use of the Site and not to that of a other user of this device.
If necessary, sharing the use of this terminal with others and configuring the browser settings used regarding cookies is at your own free choice and responsibility.

2. How to express your choices in cookies?

Your choices expressed directly with your terminal, you can confirm or refuse the storage of cookies on your device with the appropriate settings in your Internet browser software. Attention, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to find out how to change your cookie preferences, in the following way for the most commonly used browsers:
Internet Explorer : https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies
Safari : https://support.apple.com/kb/PH5042?locale=it_IT
Chrome : https://support.google.com/chrome/answer/95647?hl=it&hlrm=en
Firefox : https://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Opera : https://help.opera.com/en/latest/web-preferences/#cookies

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